Do you need the landline telephone number that you have proudly been showing on your billboards for decades now? Should you get a landline number for your startup? Quick answer is yes.
Landline as Business Address Proof
In this era of ever-connected world, the telephony as invented by Graham Bell is long obsolete. People are no longer clinging to their landline telephones to attend phone calls. The advancements in telephony has rendered old-age technologies such as fax and telegram obsolete. The modern telephony is mobile, powered by smartphones that even beat the early days super computer. Equipped with the power to transmit more than just voice, modern telephony has evolved into a complex system that makes transmitting images, videos and much more simple.
Though mobile phones are our primary communication device you still want to retain your landline, or get a new landline connection if you are a new business startup. Why? A landline, though limited by its inability to roam around, still serves as a certificate of the location of your business. Even if you provide mobile phone numbers on your contact pages, providing a landline number vouches for authenticity of your location, at least to some extent.
No Reliance on Mobile Signal Reception
One of the biggest advantage of a landline phone is that ability to stay connected even where the mobile signals are weak or intermittent. Yes, if you happen to setup your business in a remote location or a developing area to cut real estate cost, you surely need a landline for assured communication. It also does not require a power supply.
Go Hi-Tech With Your Landline Phone
In present day, the traditional landline telephones deprive you of useful features, and might make your business look anachronistic if you cling to the age-old landline phones. You still want to retain the landline as an authenticity proof of your local business or the local business branch of a multi-national company.
Simply hook your landline phone number to a virtual call centre system or smart call-handling system and your landline serves as a full-equipped call center with multiple departments and executives to attend to your customers more easily. Many telephony providers offer virtual phone systems that can smartly handle your business calls and forward them to the right customer executive with ease. One simple landline number can become a full-fledged call centre with ability to handle even hundreds of calls at anytime. Simply use cloud telephony.
Mobile Phone Conversations Are Convenient
As a startup, you are probably handling customer service matters yourself, or have the duties spread out over a small team of people who have other primary duties. You can get a virtual phone system with one number forwarding and routing your phone calls smartly to the right executives. There is no need to have a person deputed to attend to the landline phone. Simply, forward it to the right mobile numbers via smart telephony systems.
A traditional landline limits the customer service call to the times when someone is at that desk not busy with other tasks. The mobile phone means that customer service calls can be attended to at all times. By routing your landline phone calls to your mobile number provides you the comfort of mobile calls while retaining the landline number.
If you are taking business calls on your smartphone such as iPhone, you might have to answer it quite often, increasing the risk of accidentally dropping it and damaging the screen. Be sure to pick up a product like BodyGuardz iPhone 6 screen protectors to ensure your phone is ready for the next incoming call. A phone you can use anywhere is more prone to damage, but the ability to do business anywhere and anytime is worth that risk.
Landline Can Help in Emergencies
If you have a business, you are also sharing the risk of emergencies, whether medical or law-order situation. If you have a landline number, it’s easier for the police or fire or medical team to arrive at your office location even when there’s no time to provide the location.
When you call emergency numbers such as 911 on your landline phone, the emergency personnel can immediately locate your address and send help. With a cell phone, it’s a slightly more complex process. All emergency calls via mobile phones must require a GPS to determine your location. Landlines also do not need any power, which means you can reach out for help even when there’s no power. If your mobile phone is dead, you will not be able to make a call like a landline.